Privacy Policy
Last updated: September 1, 2020
Introduction
Welcome, and thank you for your interest in SecureTower.
Secure Tower LLC /SecureTower® (hereinafter the “Company,” “We,” “Us” or “Our”) is the owner and operator of the website located at www.securetower.com (the “Website” or “Site”). Any reference in this Privacy Policy to the “User,” “You” or “Your” refers to the person who accesses/interacts with the Website, and any reference to the Company refers to SecureTower LLC, a company incorporated in accordance with the laws of the State of New York, United States.
We are committed to protecting our Users privacy. This Privacy Policy aims to provide you information on what personal information we collect from you, how we use it and with whom we share your personal information. Please take a few minutes of your time to review this Privacy Policy prior to using our Website and/or providing any personal information to us. If you do not agree with our privacy practices as disclosed in this Privacy Policy, please refrain from accessing our Website and providing any personal information to us.
Your continued use of the Website shall constitute your acceptance of this Privacy Policy.
Information we collect
Personal information you provide us voluntarily
When you contact us through the contact form on our website, you voluntarily provide us with your full name, your email address, and the content of your message. When you contact us by phone, you will be requested to provide us some personal information such as your full name, your phone number, your query, and any other requested information.
Linkable information we collect through your use of our website
How we use and share the information we collect
We use your personally identifiable information to:
- To respond to user inquiries
When you contact us with your questions, comments, or feedback, we may use your name, email address, phone number, and the content of your message/query to respond to your inquiry. We may also use this information to improve our Website and our Service.
- To deliver our service to our customers
We use our customers personal information to deliver our Services in accordance with our Service Agreement including but not limited to processing of personal information for invoicing and billing purposes.
- To contact you
When we make any material changes in our Service or our privacy practices, we will use our customers personal information to inform them of such material changes. We may also use our customers personal information to contact them as and when required during the course of our Service Agreement.
We may also use your personal information as well as linkable information to improve our understanding of how our Users access and use our Service, to improve our Website and Service offering and for any other relevant research and analysis that we see fit. Please note that all User information that is used for research and analysis purposes will be aggregated and anonymized, and it will not identify any individual user.
With the exclusion of acquisition or merger, we will not sell or rent your personally identifiable information to any third-party for commercial gain.
We may be required to share your personal information with our third party service providers who assist us in delivering our services to you, including facilitating our Website.
Compliance with the laws
We may disclose your personal information to the extent required by law in order to comply with our legal obligations. We may also be required to disclose your personal information to assist in any official investigations if such requests are initiated by a government or law enforcement body.
Marketing Communications and Opt-Out
If you subscribe to receive any marketing material through our Website, we will also use your personal information to send you email newsletters and other marketing material that we think you will find interesting. You can opt-out of receiving these emails from us, at any time, by unsubscribing through the link at the bottom of our email or by contacting us through the contact form on our website. Please note that we will send a confirmation email to the email address you used to subscribe to our marketing communication before removing you from our mailing list.
Cookies
Like most other websites on the world wide web, we may make use of cookies on our Website.
What are cookies?
Cookies are small files with data that we use to identify you as a unique User. None of your personal information is linked with these unique identifier files. We send cookies to your browser from our website, and these cookies are stored on your computer’s hard drive. You can tell your browser to decline all cookies or to indicate when a cookie is being sent. In the event that you decide to decline cookies from our Website, you may not be able to use some parts of our Website. We use cookies to improve your user experience on our Website.
How long do cookies remain on my device?
We may use session cookies as well as persistent cookies on our Website. Session cookies are immediately deleted from your hard drive after the end of your browser session. However, persistent cookies remain on your hard drive for a minimum period of time unless you clear them manually from your device.
We may also use third party applications for analytics purposes, which also store cookies on your computer when you access our website.
Don’t want to accept cookies?
You can set your default browser setting to reject cookies from third-party websites. To learn more about cookies, please visit www.allaboutcookies.org.
Technical Security
We take all reasonable steps to keep your personal information secure. However, our Website is built upon various other software components that may have security vulnerabilities that we may be unaware of, which is why we are unable to offer any guarantee of security of your personal information.
Transfer of data
Our Services and Website are targeted at Users exclusively in the State of New York. If you access our Website from outside the United States of America, you understand that we will transfer and process your personally identifiable information on computers and servers that are located in the United States of America and other parts of the world where the data protection laws may differ from those of the country where you currently reside.
If you are currently in one of the member states in the European Economic Area (EEA), you acknowledge that we cannot prevent you from accessing our Website and by providing any personal information to us through our Website, you consent to the transfer of your personal information outside the EEA.
Third-party website links
Our Website may contain links to third party websites. These third party websites have their own privacy policies which govern their collection and use of your personal information. Should you decide to click on any such third party links, you will be directed to that website. It is solely your responsibility to review such website Terms and Privacy Policy prior to using their services. We do not assume any responsibility for any actions of these third party websites or their practices.
Children’s Privacy
Our website is not targeted at anyone under the age of eighteen (18) years. If you are aware that a Child has provided us with his/her personally identifiable information, please contact us through the contact form on our Website, and we will take steps to remove such personally identifiable information from our database and servers immediately.
Changes
Privacy laws and industry regulations are constantly evolving, which may sometime require us to update this policy to reflect our new practices and to be in compliance with such laws. We reserve the right to update this Privacy Policy at any time without giving any prior notice to you. When we make any changes to this Privacy Policy, we will inform you by changing the last updated date on the top of the page where this Privacy Policy appears. You are advised to review this policy periodically.
Your Privacy Rights
You have the right to request access to your personally identifiable information that we hold and to update or edit this information to ensure it is current and accurate.
Please note that in order to ensure the safety of your data, we may need to verify your identity before we grant you access to your personal information. We will only retain your personal data as long as necessary to deliver our service to you or to assist us in resolving any disputes that are either anticipated or ongoing.
To exercise your right to access your personal information, you may contact us at the contact details provided below with the words “personal information” in the subject line.
Contact Us
If you have any questions about this Privacy Policy, or you would like to make any changes to your personal information, please contact us at:
Email: info@securetower.com
Tel: +1-212-498-9902
Mail: 32 West 39th Street
4th Floor
NY 10018, New York USA
